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Identity verification

Updated 5 September 2026

Why we verify, the statuses you might see and what we never store.

Why

We are required to confirm your identity and age. Withdrawals open once verification is complete.

Statuses

Not started, Pending, Verified, Additional information required and Rejected. If more information is needed, the reason is shown in your account.

Your documents

Documents go through the identity provider’s secure flow and are never stored in your browser.

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